Compliance Review
CoreLink ONE is in Phase 1 of development. Only CHW education is live today. Future EMR capabilities are being designed to support the entire platform—including the patient app, housing tools, AI, and analytics—while living primarily in the Care Coordination workspace inside CRM & Outreach Services. Planned EMR tools will work with ICD-10 codes, Z codes, Medicaid billing codes, and the Kentucky primary care fee schedule to align documentation, billing, and care planning.
PHI processing is strictly disabled in this phase. Functions for care plans, referrals, appointments, and secure messaging will activate only after comprehensive HIPAA, legal, and technical validation to ensure platform safety and data integrity.
Staff & Patient Portal Access
Patient App
The Patient Hub mobile app (Planned/Inactive) will offer community members transparency in their care journeys. Features like housing status and secure records are roadmap targets. Currently, only CHW education is active; PHI processing is disabled pending HIPAA and technical validation.
Capability Register
While only CHW training is currently live, future EMR capabilities will integrate across the patient app, housing tools, and AI. The Care Coordination CRM will serve as the primary EMR hub.
Care Management CRM
Planned tools including time logs, care plans, and case tracking for TCMs and Coordinators. These secure modules remain inactive pending full legal, security, and technical validation.
Outreach Systems
Facilitating offline engagement and field navigation for CHWs. Planned pop-health and SMS/WhatsApp notification workflows will launch only after rigorous security and HIPAA verification.
Data & Housing Tools
Planned features include housing coordinator workflows and population health reporting. While CHW education is live, all predictive analytics and housing records remain inactive. PHI processing is disabled until HIPAA compliance and technical validation are finalized.
AI Workflow Solutions
AI Member Navigation
Intelligent pathways for community members are currently planned and inactive pending safety validation.
AI Team Operations
Automated tasking for care coordinators. Implementation is planned following strict HIPAA validation.
AI Writing Tools
Smart capture for clinical excellence. Documentation tools are inactive until security validation is met.
Predictive Wellness
Anticipating needs via datasets. Development is ongoing; PHI processing is not active in this environment.
Notice: CHW education is the only live module. Integrated AI and clinical data processing are disabled until HIPAA, legal, security, and technical validation is successully completed.
Command Governance
The leadership layer supports executive workflows and high-level reporting. Currently, only CHW education is live. Workflows for Program Managers and Executive Leadership including EHR integration and audit logs are planned modules for the phased roadmap.
- Governance portal for Super Admins and leadership. Planned reporting and metric hub. PHI processing remains disabled and inactive pending full HIPAA validation and system audit.
Network & Data Integrity
CoreLink ONE provides educational resources for insurance and coverage details without storing any Private Health Information (PHI). We are currently designing a specialized electronic medical record workspace to help care teams view and manage shared care plans. Our platform is also being engineered for secure, HIPAA-aligned connectivity with major EHR systems in a future phase. Currently, only CHW training is active; all integration and medical record features will launch following final technical and security validation.
System Status
CHW Education is the single live module. Care plans, referrals, and AI are planned status. PHI processing is disabled across the platform until technical and legal validation is complete.
Road
EMR Strategic
EMR will anchor in Coordination Hub; PHI/EMR now locked.
Planned
Secure CRM
Role-based case, referral, appointment and time-log workflows remain inactive pending validation
Future
Analytics & AI
Population intelligence and connected AI remain inactive pending validation.
Security Notice: PHI processing remains disabled for all modules until HIPAA, legal, security, and technical validation is finalized. Future integrations for EHR and pharmacies will strictly follow the three-phase roadmap for compliance and data retention readiness.
Platform Roadmap
Active
Verified Education
Phase 1 provides Community Health Worker (CHW) learning only. Future phases will introduce an EMR-style care coordination workspace that supports ICD-10 and Z codes, Medicaid billing codes, and the Kentucky primary care fee schedule across the platform, anchored in the Coordination Hub. All EMR and PHI processing will remain disabled until HIPAA, legal, and technical reviews are complete.
Planned
Multidisciplinary CRM
Adding roles for Providers, APRNs, and Therapists with secure referrals, appointments, SMS/Email notifications, and housing management tools upon roadmap validation.
Planned Future
Intelligence & Ops
Advanced reporting, executive command centers, AI documentation, and full EHR/Lab integrations. All clinical data functions remain inactive pending compliance verification.